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Is Customer Service Dead Because of a Lack of Employee Autonomy?

Is Customer Service Dead Because of a Lack of Employee Autonomy?

Apr 27, 2022 | Assessment, Executive Coaching

Not long ago, we went on our first international executive retreat for inclineHR.  We were going to be out of town for 9 days, so it was a perfect opportunity to get some scheduled car repairs done at one of the “best” places in town.   The service manager assured me...
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